Manually updating/changing a password

Owned by Christopher DeAngelus
Last updated: Aug 08, 2017 by Barry Carr
1 min read

Here you will learn how to change a user's password via the admin section

Step-by-step guide

  1. Login to your administration panel admin.yourwebsiteaddress.com

  2. Click "Contacts" on the left hand navigation

  3. Click "Browse All"

  4. Search for and open the user's profile

  5. Select the Gear icon next to the customer's name. 

  6. Scroll down to where it says "Password." Enter the new password here..

  7. Click "Save" and the password will be updated.



Remember that all passwords are case sensitive. If you are manually changing a password please make sure to note that. Also make sure not to mistake I for I or O for 0.

**This applies to both customers passwords and also admin passwords

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