Entering TXT records in DNS Management

When entering TXT records in the DNS Management Console, create a single DNS record entry, place all the TXT value items in the Value(s) field in the one entry, and place quotes around each record set.

Step by Step Guide

For instance, if you receive a notice from your email host with TXT values to enter to the domain record:

  1. Log into your admin admin.yourwebsiteurl.com

  2. Click Main Menu > Settings in the left nav panel.

  3. Select the Storefront Control tab in the Manage Storefront Settings section

  4. Select the Domain Name Service (Route53 Dashboard) option from the Tools pull-down menu in the Storefront Control Area (beige shaded area - your domain should appear in the blurred areas depicted in the screenshot below)

  5. Once you are on the Route53 Dashboard, click the + Add a Record button.

  6. A new line will appear at the bottom of your DNS records.

    1. Leave the Name text field empty (placeholder will remain example-hostname)

    2. Select TXT from the Type pull-down

    3. Enter a value (represented in seconds, and typically 300 is advisable) in the TTL field

    4. Now, format the values provided by your hosting provider such that all the lines are in a single entry and each line is enclosed in quote marks (see the example below). Then copy and paste the entire record set into the Value(s) text area for the record you are creating. NOTE: The Value(s) textarea may soft-break the lines to fit the area (as depicted below). This is fine.

  7. Press the Save All button. A short delay (dictated mostly by the TTL value you entered).

DO put all provided entries, one per line, into a single DNS entry and DO enclose each entry inside “double quotes”!
“NETORGFT5540474.onmicrosoft.com”
”v=spf1 include:secureserver.net -all”

NOT without enclosing quotation marks, not all on the same line, and do not attempt to create a separate DNS record for each value.

==WRONG==
NETORGFT5540474.onmicrosoft.com
v=spf1 include:secureserver.net -all

==AND WRONG==
NETORGFT5540474.onmicrosoft.comv=spf1 include:secureserver.net -all

Please note that the @ symbol should never be used for the name column. Replace @ with an empty space.