Requesting a password reset

Here you will learn how to request a password reset via the shopping cart

Step-by-step guide

Goto your website yourwebsiteaddress.com
Click on "My Profile" or any other link that will take you to the store account sign in page
On the store account sign in page click on the "Forgot password?" link and you will be taken to the forgot page
Type in the email address you created your account with and then click on the "Request Password" button
You will receive an email with a special link.
Click the link and then you will be prompted to enter a new password
Once you save a new password your old password will no longer be valid.
That's It!

Remember that all passwords are case sensitive. Make sure not to mistake I for I or O for 0.

**This applies to both customers passwords and also admin passwords