Why Your Email Address Must Match Your Domain

When sending emails through our system (powered by Amazon SES), your “From” email address must match your storefront domain. For example, if your website is yourbusiness.com, your emails should come from an address like info@yourbusiness.com.

Why is this required?

• Compliance with Amazon SES
  Our system uses Amazon SES, which enforces this rule industry-wide to maintain high deliverability rates and protect all users from abuse.

• Preventing Spoofing
  Requiring domain-matched addresses prevents others from pretending to send emails as your business. This protects your brand reputation and your customers from phishing attempts.

What will happen if my email does not match my domain?

• 🚫 Your emails will not be delivered.

Examples

✅ Allowed:

• sales@yourbusiness.com

• support@yourbusiness.com

❌ Not Allowed:

• myshop@gmail.com

• sales@yahoo.com

Key Takeaway

Always send from your verified domain (e.g., @yourbusiness.com).
It ensures your emails are delivered, trusted, and secure.