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Getting Started with Your Storefront

Getting Started with Your Storefront

Applies To: [ Auto Push ] [ Manual Push ] [ Basic Auto Push ] [ Basic Manual Push ]

Overview

This guide walks you through the essential first steps after receiving access to your storefront. By the end, your storefront will be configured with your business information, branding, and at least one active product — ready to accept orders.

Before You Begin

You will need:

  • Your admin login credentials (provided by your Hub operator or Account Sales Manager)

  • Your business name, address, and contact information

  • Your payment gateway credentials if you manage your own payment processing

  • Your logo and any branding assets

Step 1 — Log In to Your Admin Panel

  1. Navigate to admin.yourwebsiteaddress.com.

  2. Enter your username and password and click Login.

Step 2 — Add Your Company Information

  1. In the left navigation, go to Settings and click Company Information.

  2. Fill in your business name, address, phone number, and email address.

  3. Click Save.

Step 3 — Upload Your Logo

  1. Navigate to Settings > General > Upload Logo.

  2. Upload your logo file. For best results use a PNG with a transparent background.

  3. Click Save.

See Upload A Logo for size and format guidance.

Step 4 — Configure Your Website Settings

  1. Navigate to Settings > Website Configuration.

  2. Set your store name, tagline, and default currency.

  3. Review the contact and support email addresses and update them to your own.

  4. Click Save.

Step 5 — Set Up a Payment Method

  1. Navigate to Settings > Payment Processing.

  2. Select your payment gateway from the available options and enter your credentials.

  3. Click Save.

  4. If you are unsure which gateway to use, contact your Account Sales Manager (ASM).

Step 6 — Configure Shipping

  1. Navigate to Shipping in the left navigation.

  2. Select your shipping provider and enter your account credentials, or configure flat-rate shipping zones.

  3. Click Save.

Step 7 — Review Your Catalog

Your catalog may already be populated by your Hub operator. Review it before going live.

  1. Navigate to Catalog in the left navigation.

  2. Browse your product categories and products. Verify pricing is correct for your market.

  3. If a product needs adjusting, click the product name and edit as needed.

  4. If your catalog is empty, contact your Hub operator or Account Sales Manager (ASM) to have products pushed to your storefront.

Step 8 — Customize Your Storefront Appearance

  1. Navigate to Storefront CMS > Theme Settings to adjust your site's colors, fonts, and layout.

  2. Navigate to Storefront CMS > CMS Features > Website Pages to edit your homepage content and add custom pages.

  3. Preview your changes before saving.

See Updating Storefront Theme Settings and Storefront Customization and CMS for detailed guidance.

Step 9 — Place a Test Order

  1. Navigate to your store URL at store.yourwebsiteaddress.com.

  2. Add a product to the cart and proceed through checkout using the Cash payment method.

  3. Verify the order appears in your admin under Orders > Browse All Orders.

  4. Confirm confirmation emails are sent to both customer and admin addresses.

Notes / Tips

  • Manual Push storefronts: Your catalog is only updated when your Hub operator manually pushes changes. If products are missing or prices are out of date, contact your Hub operator.

  • Auto Push storefronts: Catalog updates are applied automatically when your Hub publishes them. You do not need to take any action to receive updates.

  • Basic licenses: Basic Auto Push and Basic Manual Push licenses have limited ecommerce functionality. Some features may be restricted. Contact your Account Sales Manager (ASM) for details on upgrading.

  • The red Help button at the bottom right of every admin page links to contextual KB articles for that section.

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