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Browsing the Storefront — Products, Categories, and Search

Browsing the Storefront — Products, Categories, and Search

Applies To: [ All Licenses ]

Overview

This article explains how customers navigate the storefront — browsing categories, filtering products, and using the search function to find what they need.

Browsing Categories

The storefront organizes products into categories displayed in the main navigation and on the homepage. Customers can:

  1. Click a category name in the navigation menu or on the homepage to view all products in that category.

  2. Use subcategories (if configured) to narrow the selection further.

  3. Click any product tile to open the product detail and calculator page.

Searching for Products

  1. Click the search icon or search bar at the top of the storefront.

  2. Begin typing a product name or keyword. Results appear as you type.

  3. Click a result to go directly to that product page.

Product Display

Each product page includes:

  • Product name and description — summary of what the product is and its specifications.

  • Product calculator — options such as quantity, size, paper type, and turnaround time. Prices update dynamically as options are selected.

  • Design Template button — if configured, allows the customer to download a design template for that product.

  • Artwork upload — allows the customer to attach print-ready files before adding to cart.

  • Add to Cart button — adds the configured product to the shopping cart.

Notes / Tips

  • Products must be set to Active by an admin before they appear on the storefront.

  • If a product is not visible, it may be set to inactive, restricted to certain contact types, or not yet pushed from the Hub. Contact your administrator.

  • The search function performs a prefix match — searching "bus" will return "Business Cards" but not "Mini Bus".

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